Legal · Privacy

Privacy Policy

How Velsyr collects, uses, and protects your personal information — wherever in the world you're visiting from.

🕒 Last updated: 6 August 2026
  1. Overview & Scope
  2. Who We Are
  3. Information We Collect
  4. How We Use Your Data
  5. Our Legal Basis
  6. Cookies & Tracking
  7. How We Share Information
  8. International Transfers
  9. Data Retention
  10. Your Privacy Rights
  11. How We Protect Your Data
  12. Children's Privacy
  13. Breach Notification
  14. Changes to This Policy
  15. Contact Us
This document is provided for transparency and does not constitute legal advice. See Section 1 for how it applies to you.
01

Overview & Scope

Velsyr ("Velsyr," "we," "us," or "our") is a web design and digital branding studio operated by an individual based in Kolkata, India, serving clients worldwide. This Privacy Policy explains what personal information we collect through velsyr.vercel.app and any successor domain (the "Site"), how we use it, who we share it with, and the rights available to you.

This policy applies regardless of where you are located. If you are in the European Economic Area (EEA) or United Kingdom, we process your data in line with the General Data Protection Regulation (GDPR) and UK GDPR. If you are a California resident, Sections 10 reflects your rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA). If you are in India, we honour the applicable provisions of the Digital Personal Data Protection Act, 2023 (DPDPA). Where local law grants you stronger rights than described here, local law prevails.

In short: we collect only what we need to reply to your enquiry, deliver your project, and run a functioning website. We do not sell your personal information, and we never will.
02

Who We Are

Velsyr is currently operated as an individual / sole-proprietor business (not yet a registered company) based in Kolkata, West Bengal, India. For the purposes of applicable data protection law, Velsyr acts as the "data controller" for personal information collected through the Site.

Because Velsyr is an individual-run studio rather than a registered corporate entity, formal requests (data access, deletion, complaints) are handled personally by the site owner — see Section 15 for direct contact details.

03

Information We Collect

We collect information in three ways: what you give us directly, what we collect automatically, and what we receive from third parties.

a) Information you provide directly

CategoryExamplesWhen collected
Contact detailsFull name, email address, phone / WhatsApp numberAudit request form, contact form, WhatsApp chat
Business informationBusiness type, industry, existing website URL, budget range, project briefRequest-audit form, discovery calls
Project & billing dataInvoicing details, billing address, payment confirmation (not full card numbers)Once a project is confirmed
CommunicationsEmails, WhatsApp messages, call notes, meeting recordings (if any)Throughout our working relationship
Content you supplyLogos, copy, images, credentials you share for building your siteDuring active projects

b) Information collected automatically

  • IP address, approximate location (city/region level), device type, browser, operating system
  • Pages visited, referring URL, time on page, click interactions
  • Cookie and local-storage identifiers — see our Cookie Policy for full detail

c) Information from third parties

  • Metadata WhatsApp/Meta shares with us when you message us (e.g. your WhatsApp display name)
  • Payment confirmation data from payment processors (e.g. transaction ID, status — never full card/bank details, which we never see or store)

We do not knowingly collect sensitive categories of data (health, religion, biometric, political opinions) and ask that you avoid including such details in messages or briefs to us.

04

How We Use Your Data

  • Responding to enquiries and providing free website audits
  • Preparing quotes, contracts, and project proposals
  • Designing, developing, testing, and delivering your website or digital product
  • Processing payments and maintaining invoicing / accounting records
  • Providing ongoing support, maintenance, and growth-plan services you've subscribed to
  • Sending project updates, service-related notices, and (only with consent) occasional studio updates
  • Improving the Site's performance, layout, and content based on aggregated usage patterns
  • Detecting, investigating, and preventing fraud, abuse, or security incidents
  • Complying with tax, accounting, and other legal obligations
05

Our Legal Basis for Processing

If you're located in the EEA/UK, we rely on one of the following legal bases for each use of your data:

  • Contract — processing needed to quote, deliver, and support the website / branding services you've hired us for.
  • Consent — for optional marketing messages and non-essential cookies, which you can withdraw at any time.
  • Legitimate interests — for site analytics, fraud prevention, and improving our services, balanced against your right to privacy.
  • Legal obligation — for tax, invoicing, and accounting records we're required to keep.
06

Cookies & Tracking Technologies

We use essential cookies to run the Site and, where you consent, analytics cookies to understand how visitors use it. We do not use cookies to build advertising profiles or sell data to ad networks. Full details — including how to opt out — are in our Cookie Policy.

07

How We Share Information

We never sell your personal information. We share it only in these limited circumstances:

  • Service providers we rely on to run the business — e.g. hosting (Vercel), form/email delivery, payment processing, and WhatsApp Business messaging. Each only receives what it needs to perform its function.
  • Professional advisors such as an accountant, if required for tax or legal compliance.
  • Legal & safety reasons — if required to comply with a valid legal request, protect our rights, or prevent fraud or harm.
  • Business transfer — if Velsyr is ever restructured, incorporated, or its assets transferred, client data may transfer as part of that transition, subject to equivalent privacy protections.

We do not permit any third party to use your data for their own independent marketing purposes.

08

International Data Transfers

We are based in India. Because we serve clients globally, your information may be processed and stored on servers located outside your home country — including in India and wherever our hosting and infrastructure providers operate (which may include the United States or the EU).

Where we transfer personal data out of the EEA/UK, we rely on appropriate safeguards recognised under GDPR, such as Standard Contractual Clauses adopted by our service providers, or transfers to jurisdictions recognised as providing adequate protection. By using the Site or engaging our services, you understand your data may be processed outside your country of residence.

09

Data Retention

  • Enquiry / audit-request data from people who don't become clients: retained up to 12 months, then deleted or anonymised.
  • Client project data (briefs, contracts, deliverables, communications): retained for the duration of our engagement plus 3 years, to support warranty claims, revisions, and legal/tax requirements.
  • Billing & invoicing records: retained as required by applicable tax law (typically 6–8 years in India).
  • Analytics data: retained in aggregated/anonymised form indefinitely; identifiable analytics data is limited to 26 months.

You may request earlier deletion — see Section 10.

10

Your Privacy Rights

If you're in the EEA, UK, or similar jurisdictions (GDPR)

  • Right to access a copy of your personal data
  • Right to rectify inaccurate or incomplete data
  • Right to erasure ("right to be forgotten"), subject to legal retention obligations
  • Right to restrict or object to certain processing
  • Right to data portability
  • Right to withdraw consent at any time, without affecting prior lawful processing
  • Right to lodge a complaint with your local data protection authority

If you're a California resident (CCPA/CPRA)

  • Right to know what personal information we collect, use, and disclose
  • Right to delete personal information, subject to legal exceptions
  • Right to correct inaccurate personal information
  • Right to opt out of the "sale" or "sharing" of personal information — note: we do not sell or share your data for cross-context behavioural advertising
  • Right to non-discrimination for exercising any of these rights

If you're in India (DPDPA)

  • Right to access information about how your data is processed
  • Right to correction, completion, updating, and erasure of your personal data
  • Right to grievance redressal directly with us
  • Right to nominate another individual to exercise your rights in the event of death or incapacity
To exercise any of these rights, email hello.velsyr@gmail.com with your name and the email you used to contact us. We will verify your identity and respond within 30 days (or sooner where local law requires).
11

How We Protect Your Data

We apply reasonable technical and organisational safeguards, including:

  • HTTPS/TLS encryption in transit across the Site
  • Access to client data restricted to what's needed to deliver your project
  • Reputable, security-audited third-party infrastructure (e.g. Vercel) for hosting
  • Use of secured, access-controlled tools for storing project files and communications

No method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we work to reduce risk at every stage and will notify you promptly if a breach affecting your data occurs — see Section 13.

12

Children's Privacy

The Site and our services are directed at businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it promptly.

13

Data Breach Notification

If we become aware of a security incident that compromises your personal data, we will notify affected clients without undue delay, and in any case within the timeframe required by applicable law (e.g. 72 hours under GDPR where feasible), along with the nature of the breach and steps we're taking to address it.

14

Changes to This Policy

We may update this Privacy Policy as our services, tools, or legal obligations evolve. Material changes will be reflected by updating the "Last updated" date above, and where changes are significant, we'll notify active clients directly by email. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.

15

Contact Us

For any privacy question, data request, or complaint, reach us at:

  • Email: hello.velsyr@gmail.com
Terms of ServiceCookie PolicyRefund & Cancellation Policy

Questions about this document?

Reach out and we'll get back to you within 24–48 hours.

Email hello.velsyr@gmail.comMessage on WhatsApp
Velsyr Logoelsyr

A premium digital studio building high-converting websites and the growth systems around them — SEO, conversion, performance, and global expansion — for ambitious founders and businesses worldwide.

Navigation

  • Home
  • About
  • Services
  • Pricing
  • Review

Services

  • Website Design & Development
  • Website Redesign
  • SEO Optimization
  • Conversion Rate Optimization
  • Performance Engineering
  • Website Maintenance & Support
  • Global Expansion

Contact

✉hello.velsyr@gmail.comWhatsApp us📍Global Remote Studio
Get Free Audit →

© 2026 Velsyr. All rights reserved.

Privacy PolicyTerms of ServiceCookie PolicyRefund & Cancellation

Crafted with precision · Built for growth

Privacy

We use cookies

Necessary cookies keep the site running. Optional cookies help us understand traffic and improve your experience — see our Cookie Policy. Change your choice anytime from the icon in the corner.